This order was shipped from Small Planet E Vehicles and from this experience alone, I will contact them again when I purchase additional accessories for the GREATEST BIKE EVER! Tom, from Small Planet, contacted me via email before shipment to confirm some items and he couldn't have been more helpful. This is a large, heavy item and it was packaged very well. The bike is basically pre-assembled - all I needed to do was attach the handle bars, the pedals, and adjust the seat height. (Tools & instructions are included.) I was Pedego'ing in less than 20 minutes!

I researched a lot of electric bikes before buying this one and the selling point, for me, was the throttle. I can use it, or not, by choice. Other bikes are "pedal assist" so your using the battery all the time. I'm getting some good natured kidding about buying an electric bicycle, but...mock me when you're filling your gas tank, pals! =)